Privacy Policy

1. Introduction

Festbau Construction ("Festbau," "we," "us," or "our") respects your preferences concerning the collection and use of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, contact us for project inquiries, or engage our commercial construction services in Ontario and elsewhere.

We manage the collection and use of personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation. We collect only the information necessary to provide our services, respond to inquiries, and operate our business. By using our website or providing your information to us, you consent to the practices described in this Policy.

2. What Information We Collect

We may collect the following types of information:

• Contact and business information: Name, job title, company name, business address, business email, business phone number, and similar details when you submit a contact form, request a consultation, or communicate with us about a project.
• Project-related information: Project scope, location, budget range, timeline, and other details you provide when inquiring about our design-build, general contracting, or project management services.
• Website usage information: IP address, browser type, device type, pages visited, and time spent on our site. This information may be collected through cookies and similar technologies to improve our website and services.
• Employment-related information: If you apply for a position with Festbau, we may collect your resume, cover letter, and other information you submit in connection with an application.

Under PIPEDA, information that is purely "business contact information" (e.g., name, title, business phone, business email) may be treated differently from other personal information. We use business contact information to communicate with you about projects and services and do not use it for unrelated marketing without your consent.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information about our commercial construction services
• Prepare proposals, bids, and project documentation
• Manage ongoing projects and communicate with clients, subcontractors, and stakeholders
• Improve our website, services, and user experience
• Comply with legal and regulatory obligations (e.g., licensing, insurance, safety reporting)
• Process employment applications where applicable
• Send you updates or marketing communications only where you have consented or where permitted by law

4. Disclosure of Your Information

We do not sell your personal information. We may disclose your information only in the following circumstances:

• With your consent: Where you have given us permission to share information with specific third parties (e.g., partners, lenders, or project owners).
• Service providers: To trusted third parties who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting, analytics, email delivery). We require such providers to protect your information in a manner consistent with this Policy.
• Legal requirements: When required or permitted by law, including in response to a subpoena, court order, or other legal process, or to protect our rights, safety, or property.
• Business transfers: In connection with a merger, sale of assets, or other change of control, in which case your information may be transferred as part of that transaction.

We do not disclose your personal information to third parties for their own marketing purposes without your express consent.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to collect information about how you use our site. This helps us improve site performance and user experience. You can control cookies through your browser settings; disabling cookies may affect some features of the site. We do not use cookies to collect sensitive personal information without your knowledge.

6. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For project-related information, we may retain records for a period consistent with industry practice and legal obligations in Ontario.

We implement reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security but are committed to handling your data responsibly.

7. Your Rights and Choices

Under PIPEDA and applicable law, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Withdraw consent: Withdraw your consent to our collection, use, or disclosure of your information, subject to legal or contractual restrictions.
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada or the applicable provincial authority if you believe your privacy rights have been violated.

To exercise any of these rights, or to ask questions about this Policy, please contact us using the details in Section 10. We may need to verify your identity before processing your request.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., industry associations, social media, or partners). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be revised when changes are made. We encourage you to review this Policy periodically. Continued use of our website or services after changes constitutes acceptance of the updated Policy.

10. Contact Us – Privacy Inquiries

If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related complaint, please contact us: